At a public meeting this morning, the head of the Consumer Financial Protection Bureau said the agency will focus on a handful of priorities in 2013, including "the evil of discrimination" that prevents minorities from receiving equal access to credit.
The other types of issues the agency will concentrate on, said CFPB Director Richard Cordray at an agency consumer advisory board meeting, are deceptive marketing of consumer financial products and services; debt traps; and a category that included debt collection, loan servicing, and credit reporting.
Cordray said the CFPB is also developing new technological tools, such as "Ask CFPB," an interactive database of 1,000 answers to common consumer questions. Plus, he said the agency's consumer complaint database and Project Catalyst, which seeks to promote consumer-friendly financial product and service innovations, have helped to fulfill their pledge to broaden public participation.
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