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December 01, 2010

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bank cd rates

I had my home financed with Bank of America. I sent extra payments to be applied to principle (trying to pay off home early) No matter how I labeled payment slip, wrote on checks, and made several phone calls. It was posted incorrectly over and over. It took a lot of my time to get corrections each month. Corrections were then posted to account sometimes with a 2 week delay. I have sent complaints, but have had no resolutions. I spoke with Tiffany Stephenson Operations Consultant Office of the CEO and President Executive Customer Relations. I sent information she ask for, but instead of getting a resolution. My emails are now returned as undeliverable and phone calls are not returned. So just becarefull and watch your account closely if you choose to use this bank. I learned the hard way. They are not interested in customer only the dollars.?

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